This was a draft I started back in 08 but it is still true today as much as it ever was...please feel free to share your experiences as well...good or bad...
You haven't heard anything out of your customers so you assume that everything is fine. Then one day you get that phone call "Sorry but we're changing services." You find out that there were things that never got done (Whether they were part of the deal or not) and that everyone was just ready to make a change.
Don't let your customers "suffer in silence." Actively engage them in communication. That way you don't lose a customer and they feel like there is a line of communication open should they have problems or questions about the cleaning. I'm not saying call or email everyday but stay in front of them whether it's business related or just to say "Happy Holidays"....
Plus engaging them in communication will more often than not lead to more work for you and more profits.
In these days with so many "quick" forms of communication it is vital to stay in front of your customer on a regular basis...
Also supervision is key to making sure things are getting done and done right...
And in case you were wondering...yes I'm speaking from experience...Hope this helps.
Monday, March 4, 2013
Saturday, March 2, 2013
gun control...an oxymoron?....
I just saw a video with VP Biden telling women they should buy a shotgun if they want home protection instead of an AR-15. The video then shows every woman who fires one getting knocked on her butt and/or getting hurt from the kickback...then it shows some women firing an AR-15,,,,anyone who knows their weapons knows there is very little kick from an AR-15 and these women fired the weapon with very little trouble or effort...
I then watched another video where Biden tells people to shoot people through their front door...as a former police officer I can tell you this is the dumbest advice I have ever heard a public official give to his constituents....This is not only stupid but against the law...you can't shoot someone through a door because there is no "imminent threat" of danger to that person...just shows how little Biden knows about the law...
I find it appropriate that obama (lower case and no "President" in front of it intended) appointed an idiot like Biden to head this so called "task force" giving out moronic advice on what Americans should and should not do concerning their weapon purchases and use of force choices.. It just reinforces how idiotic this administration has been and has been led since it took office. They still blame former President Bush for everything that is wrong now...even when they can't seem to get this country back on track. Even Canada's leaders can't believe that we just keep going from one economic crisis to another...and they want us to believe that we need "control" over our weapons and what we can and cannot have?....REALLY?!?!
What this administration fails to understand is criminals don't give a damn about gun laws and restricting what the law abiding public can and can't buy is NOT going to stop the gun black market...as the old saying goes.."gun laws only hurt the public...NOT the criminal!"....we can only hope that calmer and smarter heads will prevail when it comes to this issue and luckily this is obamas last term in office...unless the dictator in chief exercises his already worn out executive priviledge and does away with the term limits law...
Stay tuned...I'm sure there will be more to come on this issue....
I then watched another video where Biden tells people to shoot people through their front door...as a former police officer I can tell you this is the dumbest advice I have ever heard a public official give to his constituents....This is not only stupid but against the law...you can't shoot someone through a door because there is no "imminent threat" of danger to that person...just shows how little Biden knows about the law...
I find it appropriate that obama (lower case and no "President" in front of it intended) appointed an idiot like Biden to head this so called "task force" giving out moronic advice on what Americans should and should not do concerning their weapon purchases and use of force choices.. It just reinforces how idiotic this administration has been and has been led since it took office. They still blame former President Bush for everything that is wrong now...even when they can't seem to get this country back on track. Even Canada's leaders can't believe that we just keep going from one economic crisis to another...and they want us to believe that we need "control" over our weapons and what we can and cannot have?....REALLY?!?!
What this administration fails to understand is criminals don't give a damn about gun laws and restricting what the law abiding public can and can't buy is NOT going to stop the gun black market...as the old saying goes.."gun laws only hurt the public...NOT the criminal!"....we can only hope that calmer and smarter heads will prevail when it comes to this issue and luckily this is obamas last term in office...unless the dictator in chief exercises his already worn out executive priviledge and does away with the term limits law...
Stay tuned...I'm sure there will be more to come on this issue....
Friday, March 1, 2013
Look who's back....back again....Chad is back....tell a friend!
Ok....soooooo...it's only been five years since I got back on my blog...so much has changed in my life I don't know where to begin....I still have my business...only with a new name...new partner...but same quality service...or dare I say better!...new wife...new family.......
It's been a wild hectic ride the last three years...through divorce....a personal bankruptcy....new blended family....a revamped business...do I need to explain any further my disappearance?....but like the phoenix I have risen from the ashes and became anew...not sure where I'm headed next...so in the meantime...if you want to see the changes to my business take a closer look here...we've really added a lot of new stuff !
I will commit to posting more ( once again!) and keep this newly revamped blog alive...notice the changes I've made and feel free to comment on the changes or make suggestions or even badmouth it! Just let me know what you think! PLEASE!! I don't get offended easily so let 'er rip!
Also this blog isn't going to be just about cleaning anymore... you're going to see more political, pop, etc. everyday news type blogging on here as well...I have to admit..I've become a little bored with cleaning and judging from the lack of posting and questions over the last five years...no one else is real interested in it either..
So kick back....open a cold one and let's talk!.....about whatever! But let's keep it G rated folks! No reason for profanity or potty mouth on here...we're all adults...so let's act like it!...Have a great weekend! Check back often!
It's been a wild hectic ride the last three years...through divorce....a personal bankruptcy....new blended family....a revamped business...do I need to explain any further my disappearance?....but like the phoenix I have risen from the ashes and became anew...not sure where I'm headed next...so in the meantime...if you want to see the changes to my business take a closer look here...we've really added a lot of new stuff !
I will commit to posting more ( once again!) and keep this newly revamped blog alive...notice the changes I've made and feel free to comment on the changes or make suggestions or even badmouth it! Just let me know what you think! PLEASE!! I don't get offended easily so let 'er rip!
Also this blog isn't going to be just about cleaning anymore... you're going to see more political, pop, etc. everyday news type blogging on here as well...I have to admit..I've become a little bored with cleaning and judging from the lack of posting and questions over the last five years...no one else is real interested in it either..
So kick back....open a cold one and let's talk!.....about whatever! But let's keep it G rated folks! No reason for profanity or potty mouth on here...we're all adults...so let's act like it!...Have a great weekend! Check back often!
Wednesday, December 31, 2008
Happy New Year!
Once again I know I haven't posted in 3 mos but I can't begin to tell you how much business I have taken on in that time. It's just been nuts...In a recession I feel very fortunate to be increasing business- not losing it...
I know this has been a rough year on all fronts - from the housing bust, wall st, etc. i could go on and on. I just hope President elect Obama can live up to his campaign promises he's made to try to straighten things out. He certainly has a full plate to deal with. Let's pray he does what's right and not what's "good for Washington"...
Anyway, whatever kind of year you've had - I hope 2009 is better for everyone. I know a lot of people are glad to see 2008 go and are hopeful for 2009.
(I myself have made a resolution to pay more attention to my blog).
God Bless these United States and here's wishing you a Happy, healthy, and prosperous New Year!
I know this has been a rough year on all fronts - from the housing bust, wall st, etc. i could go on and on. I just hope President elect Obama can live up to his campaign promises he's made to try to straighten things out. He certainly has a full plate to deal with. Let's pray he does what's right and not what's "good for Washington"...
Anyway, whatever kind of year you've had - I hope 2009 is better for everyone. I know a lot of people are glad to see 2008 go and are hopeful for 2009.
(I myself have made a resolution to pay more attention to my blog).
God Bless these United States and here's wishing you a Happy, healthy, and prosperous New Year!
Friday, September 26, 2008
DisneyWorld is losing Millions of Dollars!
Relax...DisneyWorld isn't going anywhere...What I mean by that is DisneyWorld does nothing to get the input from it's patrons of what they want or want more of...Maybe they are happy with the amount of money they are racking in. Or they just don't care...
My family and I just returned from our maiden voyage to Disney World. Here are just a few ideas from me... I'll try not to get in a rant...
1) Don't have the same menu in all of the parks!! - This is my number one! Unless you're booked in one of their pricy restaurants. you're toast! By the end of the trip I wasn't even eating because I was sick to death of cheeseburgers, hot dogs, chicken nugggets and fries! Thus my mood was not the greatest...
Change it up a little bit!
2) Have some sort of shuttle service from depot areas to the front of the park or have curb service. There were some older folks there and it was hot...Some people were really struggling. Plus you had to walk everywhere anyway and that just added to it...They had strollers for kids but no help for the adults...
My point being is that if they would provide an exit survey they may utilize some suggestions, improve the parks and build a better overall resort. They had a lot of good amenities and unique designs. Now they just need to listen to their patrons.
My family and I just returned from our maiden voyage to Disney World. Here are just a few ideas from me... I'll try not to get in a rant...
1) Don't have the same menu in all of the parks!! - This is my number one! Unless you're booked in one of their pricy restaurants. you're toast! By the end of the trip I wasn't even eating because I was sick to death of cheeseburgers, hot dogs, chicken nugggets and fries! Thus my mood was not the greatest...
Change it up a little bit!
2) Have some sort of shuttle service from depot areas to the front of the park or have curb service. There were some older folks there and it was hot...Some people were really struggling. Plus you had to walk everywhere anyway and that just added to it...They had strollers for kids but no help for the adults...
My point being is that if they would provide an exit survey they may utilize some suggestions, improve the parks and build a better overall resort. They had a lot of good amenities and unique designs. Now they just need to listen to their patrons.
Friday, September 12, 2008
Some rain must fall....
I know 2008 hasn't exactly been a banner year for a lot of people. I've had my trials and tribulations just like everyone. With the continuing war, economic recession, housing bust, world unrest,hurricane after hurricane it can make you just say "Stop the world I wanna get off!".
But you have to try to see the positive side of it all. Alex Green wrote a very good article "A Thorn with every Rose" in Early to Rise about it. It's a daily e-zine I get published by Agora Publishing that focuses on the health, wealth and wisdom aspects of life.
If you're feeling beat up today, give it a read. It might make you feel a little better about the world we live in...
Have a good weekend.
But you have to try to see the positive side of it all. Alex Green wrote a very good article "A Thorn with every Rose" in Early to Rise about it. It's a daily e-zine I get published by Agora Publishing that focuses on the health, wealth and wisdom aspects of life.
If you're feeling beat up today, give it a read. It might make you feel a little better about the world we live in...
Have a good weekend.
Thursday, September 11, 2008
Say A Little Prayer
I don't have to go into what today is....Just say a little prayer for the families of the tragedy, the troops who are fighting for us seven years after that tragic day, and put your flag out to show your patriotism and to show you support our troops. Thanks.
God Bless America.
God Bless America.
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